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Management of Call Center need special resources and doesn't destine to the dabblers. Most of this CC uses the based high technology for service improvement to the customer.
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Experience of upstairs from 14 years in the realm and involvement by the erection of five companies, that the heart of their business is the Call Center, serves me today in advisory giving to the organizations. That request to find a right combination between service, advanced technology and Improving the customer service |
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Shlomo Mussali